Privacy Policy

1. Who We Are

We are I Need A Prescription, a UK-based online medical clinic providing confidential consultations and private prescriptions for common, non-serious health conditions. Our services are overseen by a GPhC-registered prescribing pharmacist.

2. Information We Collect

We collect the following types of information:

  • Personal: Name, date of birth, email, phone number, address
  • Medical: Symptoms, history, current medication
  • Technical: IP address, browser, site usage
  • Payment: Handled via secure third-party payment providers

3. How We Use Your Information

  • Provide safe and appropriate consultations
  • Issue private prescriptions when clinically suitable
  • Communicate with you about your order
  • Fulfil legal and professional obligations
  • Improve our services and website

4. Legal Basis for Processing

We rely on UK GDPR lawful bases such as consent, legal obligation, vital interests, and legitimate interest when processing your information.

5. Data Storage & Protection

Your information is stored securely using encryption and protected systems. We retain your data for the minimum time required under GPhC and NHS recordkeeping standards (typically 8 years).

6. Sharing Your Data

We only share data when necessary, including with:

  • UK-registered prescribers
  • Pharmacies (at your request)
  • Regulatory bodies (e.g., GPhC, ICO)
  • Trusted providers (e.g., payment processors, website hosts)

7. Your Rights

Under UK GDPR, you have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (when appropriate)
  • Restrict or object to data use
  • Withdraw consent at any time

To make a request, contact us at Ineedaprescription@mail.com.

8. Cookies

We use essential cookies and anonymised analytics tools (e.g., Google Analytics) to improve your browsing experience. You can manage cookie settings via your browser.

9. Retention Period

Medical and personal data is retained in line with NHS and GPhC guidelines — typically up to 8 years after your last consultation.

10. Contact Us

If you have any questions or concerns, please contact:

I Need A Prescription
Email: Ineedaprescription@mail.com

11. Complaints

If you're unhappy with how we handle your data, you can raise a complaint with the Information Commissioner's Office (ICO):

https://ico.org.uk
Tel: 0303 123 1113